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The Atom Promise

Explore the best collection of domains available on the web today

All AtomSelect domains are thrice curated. They’re created and submitted by our huge, talented creative community, curated by branding experts who have worked on projects for Dell, Hilton, Alibaba, and thousands more, and assessed by our state-of-the-art AI.

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The Atom Promise

Photo by Leone Venter on Unsplash

Why does Atom stand out from the competition? 

At Atom, we understand the importance of trust and reliability. A domain name is one of the most important brand assets you’ll ever purchase – so when you buy one, you need to know that the transaction will be simple, your domain will be transferred quickly, and it will arrive safely.

That’s why Atom offers the following for all domain purchases:

  • Transparent pricing
  • Guaranteed delivery
  • Same-day transfer

The result? Thousands of happy clients. Numbers don’t lie!  

Transparent Pricing

We pride ourselves on offering clear and upfront pricing for every one of our domains. With Atom, you’ll never be confronted by hidden fees. The price you see listed is the price you’ll pay!

Our transparent pricing promise applies to discounted domains and installment plans, too. When a domain is discounted it’s clearly labeled, with the limited-time price, original price, and discount duration all visible. When you choose to pay for a domain in installments, the length of the plan and dollar amount of the monthly payments are provided before purchase. With plans longer than 12 months, there’s a monthly surcharge. 

And that’s all there is to it! Simple, upfront, and not particularly exciting to read about. Exactly how pricing should be. And if you need help before, during, or even after a purchase, our expert customer service team is just a phone call away. 

Same Day Transfer

Once you buy a domain, ownership has to be transferred to you. To do this, you need to make an account with a domain registrar if you don’t already have one, and move the domain there. 

If the registrar of your choice is the one where the domain is currently parked (NameCheap to NameCheap, for example), the Atom team will initiate the transfer in-house. They’ll usually do this on the day you request it, or, occasionally, the next day. Transfers within a single registrar are usually completed in just a few hours, although the actual duration varies somewhat and is in the hands of the registrar once it’s been initiated by us. 

If you’re transferring to a new registrar (NameCheap to GoDaddy, for example), our Transfer Team will send you an EPP Code, also known as an Authorization Code, which you’ll then give to your new registrar. We aim to get you this code ASAP, and it’s usually with customers within a few minutes to a couple of hours. 

Transfers between two registrars can take 5-7 days, so staying with the registrar where a domain is currently parked is almost always the quickest option. That being said, you can send your new domain to a different registrar with no qualms about delivery as we guarantee it as part of our 100% Purchase Protection Guarantee. 

Guaranteed Delivery

Our 100% Purchase Protection Guarantee covers all domain names bought through Atom, regardless of price.

In practice, this means you get 100% of your money back if, for any reason, it’s not possible to transfer the domain you paid for to your ownership. 

It should be noted that this guarantee is rarely acted on, as almost all domains are transferred smoothly to new ownership and ready to use in a matter of days. 

Thousands of Happy Clients

With 45,000+ clients under our belts at Atom and an average 4.9 customer rating out of 5, we know a thing or two about client satisfaction. 

Companies ranging from startups to big names like Nestle, Dell, Philips, and Alibaba trust us time and again while our unique approach to finding the perfect domain has made us the world’s number-one business naming platform. 

If you’re looking for a business name or a brilliant domain, choose Atom’s Premium Marketplace and discover our promise for yourself.

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About the author

Grant Polachek

Grant Polachek is Chief Growth Officer at Atom.com — transforming the way names and domains are discovered for budding brands.

Explore the best collection of domains available on the web today

All AtomSelect domains are thrice curated. They’re created and submitted by our huge, talented creative community, curated by branding experts who have worked on projects for Dell, Hilton, Alibaba, and thousands more, and assessed by our state-of-the-art AI.

Explore now
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