Protecting your privacy and personal information is fundamental to the way Atom does business. This Privacy Policy explains how we collect, use, and protect your information in connection with our domain registration, renewal, and transfer services.
1. APPLICATION
- This Privacy Policy applies to anyone who uses Atom’s services, visits our website, or provides us with personal information. By using our services, you consent to the practices described here.
- We may update this Privacy Policy periodically. When we do, we’ll update the “Effective Date” above. Continued use of our services after changes are posted means you accept the revised policy.
2. DATA PROTECTION CONTACT
If you have questions about this Privacy Policy or how your information is handled, contact our Data Protection Officer:
Data Protection Officer
Atom Registrar
Email: privacy@atom.com
3. INFORMATION WE COLLECT AND WHY
- We identify and document the purposes for collecting and processing personal data before or at the time of collection. Unless required by law, we do not use or disclose personal data for a new purpose without first identifying and obtaining your consent.
- We may collect and process the following information (“Personal Data”):
- Name, address, email address, phone number
- Domain registration details (registrant, admin, technical, and billing contacts)
- Account credentials and security information
- Payment and billing details
- IP address and device information
- Domain searches and transactions
- Communications with Atom (emails, chat, or phone calls)
- Log and usage data for our website and control panel
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We use this information for the following purposes:
- To create and manage your account
- To process domain registrations, renewals, transfers, and other services
- To comply with ICANN, registry, and data escrow requirements
- To maintain accurate WHOIS/RDAP data as required by ICANN
- To detect and prevent fraud, abuse, and unauthorized access
- To provide customer support and communicate service updates
- To meet legal obligations and cooperate with law enforcement when required
- To improve our services and ensure operational security
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You understand and agree that the processing of personal data is required for Atom to provide domain registration and related services and to meet ICANN and registry obligations.
4. ACCESS, CORRECTION, AND PROCESSING RIGHTS
- You may contact Atom’s Data Protection Officer to request access to your personal data or information on how it is processed.
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You may request correction or restriction of processing. Atom may, in its reasonable discretion, decline to act on a request if doing so would interfere with our ability to comply with ICANN, registry, or legal obligations, or to establish, exercise, or defend legal claims.
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We may decline a request if we cannot reasonably verify your identity.
- Atom may charge a reasonable administrative fee for fulfilling certain data access requests where permitted by law.
5. RIGHT TO ERASURE (“RIGHT TO BE FORGOTTEN”)
- Atom maintains reasonable policies for retention and deletion of personal data once it is no longer required for the purposes for which it was collected, or as required by law or ICANN obligations.
- You may request deletion of your personal data. Atom will comply where the data is no longer necessary for the original purposes and no other legal or contractual requirement prevents deletion.
- We may retain data when deletion would:
- Undermine Atom’s ability to comply with ICANN or registry requirements;
- Conflict with our legitimate interests that override your rights;
- Interfere with our ability to establish, exercise, or defend legal claims;
- Be inconsistent with a legal obligation to retain the data; or
- Affect lawful archiving, security, or fraud prevention functions.
6. DISCLOSURE OF INFORMATION
- We may share your information only as necessary to provide services and comply with our obligations. This includes:
- ICANN, registry operators, and their designated escrow agents
- Payment processors and fraud prevention providers
- Law enforcement or regulatory authorities when legally required
- Dispute resolution providers (e.g., UDRP, URS)
- Technical service providers assisting in service delivery or data storage
- We do not sell your personal information. Any disclosure is limited to the purpose for which it was collected and always handled under confidentiality and data protection safeguards.
7. INTERNATIONAL DATA TRANSFERS
Atom may process or store information in multiple countries. Where required by law, we implement safeguards such as standard contractual clauses or other mechanisms recognized under applicable data protection laws.
8. SAFEGUARDS AND SECURITY
- Atom implements reasonable and appropriate administrative, technical, and physical safeguards to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction.
- Access to your personal data is restricted to personnel and contractors who need it to perform their duties and are bound by confidentiality obligations.
9. DATA RETENTION
- Atom retains personal data as long as required to deliver services, meet ICANN and registry requirements, comply with legal obligations, resolve disputes, and enforce agreements.
- Once data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.
10. YOUR RIGHTS AND CHOICES
- Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Request correction or deletion
- Object to certain processing activities
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with a supervisory authority
- To exercise your rights, contact: privacy@atom.com
11. COOKIES AND TRACKING
Atom uses minimal cookies necessary for security, account management, and service functionality. We do not use third-party advertising cookies. You can adjust your browser settings to manage or disable cookies.
12. CONTACT US
If you have questions or concerns about this Privacy Policy or Atom’s data practices, contact:
Privacy Department
Atom Registrar
Email: privacy@atom.com
Atom Registrar is committed to protecting your privacy and ensuring transparency in how your personal data is handled. Your trust is essential to our relationship.
Updated Oct. 2025
