Key takeaways:

• 62% of workers are using AI tools.
• But two-thirds of workers receive no training in these AI tools.

Objective: AI tools and assistants have the power to streamline our workflow and offer powerful new economies, but the adoption of transformative technology brings about its own challenges. We wanted to find out if workers are being supported by training when it comes to integrating AI tools.

Question one:  Are you expected to use AI at work?

• Often
• Sometimes
• Rarely
• Never

Question two: Have you received any training in the use of AI tools? Yes/No.

Audience: A panel of employed Americans aged 18 – 64.

Overall Results

• 62% of workers are expected to use AI tools.
• But two-thirds of workers receive no training in these tools.

Are you expected to use AI at work?

Have you received any training in the use of AI tools?

Gender Breakdown

• Women are slightly less likely to have received training in AI tools.

Men

Are you expected to use AI at work?

Have you received any training in the use of AI tools?

Women

Are you expected to use AI at work?

Have you received any training in the use of AI tools?

Seniority Breakdown

• 61% of senior employees have received training in the use of AI tools.
• While 70.6% of less senior employees have not received any such training.

Senior Position (C-suite, VP, Director)

Are you expected to use AI at work?

Have you received any training in the use of AI tools?

Less Senior (Administrative, Assistant, Analyst, Manager)

Are you expected to use AI at work?

Have you received any training in the use of AI tools?

Conclusion

These results mirror earlier findings that senior-level employees and C-suite executives are most favorable to AI. Further, they reveal that a majority of workers lack the support and training required to integrate AI tools into their working day effectively.

If you’re interested in digging deeper into our research, or asking your own questions on consumer, branding and work-life topics, contact Atom’s Communications Lead Lotte Reford to learn more.

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About The Author

Thom Davies

Thom Davies is a researcher at AtomRadar and content strategist for Atom.com. His background in quantitative and qualitative analysis is the foundation for data-led brand strategy.

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