Consumer Brand Search Behavior: One-Third of Consumers Type Domain Names Directly, and Why Exact Match Matters in 2026

  • 3 Mins Read
  • April 13, 2026
  • Domains

As seen in

Key takeaways:

  • Traditional search still dominates — two-thirds use it for brand discovery.
  • AI tools are used by one in ten.
  • A third of consumers type brand names directly into browser bars: exact-match domains are key for swift discovery.
  • Men are 3X as likely as women to use AI tools for brand discovery
  • Men type brand names directly more often than women.

Objective: The rise of AI tools such as ChatGPT is changing the landscape of SEO and brand discovery, but when consumers search directly for a brand, how do they do it? To aid brands in accurately valuing a domain name, and to guide them towards exact-match or appropriate add-on words, we asked consumers about domain navigation behavior: the tools they use, and when they type directly into browser search bars.

Question:

Question One) When visiting a brand’s website for the first time, how do you typically navigate to it?

  • Typing the brand’s name into a search engine (e.g., Google)
  • Typing the brand’s domain/name directly into the browser address bar
  • Clicking a link from email, social media, or messaging app
  • Typing the brand’s name into an AI discovery tool (e.g., ChatGPT)
  • Other

Question Two) When revisiting a brand’s website, how do you typically navigate to it?

  • Typing the brand’s name into a search engine (e.g., Google)
  • Typing the brand’s domain/name directly into the browser address bar
  • Clicking a saved bookmark / favorite
  • Clicking a link from email, social media, or messaging app
  • Typing the brand’s name into an AI discovery tool (e.g., ChatGPT)
  • Other

Audience:

A representative panel of American consumers aged 18 – 64.

Overall Results

  • Traditional search still dominates — two-thirds use it for brand discovery.
  • AI tools are used by one in ten.
  • A third of consumers type brand names directly into browser bars: exact-match domains are key for swift discovery.

When visiting a brand’s website for the first time, how do you typically navigate to it?

When revisiting a brand’s website, how do you typically navigate to it?


Gender Breakdown

  • Men are 3X as likely as women to use AI tools for brand discovery
  • Men type brand names directly more often than women.

Men

When visiting a brand’s website for the first time, how do you typically navigate to it?

When revisiting a brand’s website, how do you typically navigate to it?

Women

When visiting a brand’s website for the first time, how do you typically navigate to it?

When revisiting a brand’s website, how do you typically navigate to it?

Conclusion

While men use AI tools for brand discovery more than women, traditional search engines still dominate. Significantly for brands choosing domain names, a third of consumers type brand names directly into the browser. For customers making repeated visits to a website, exact-match domains benefit from browser autofill and history, streamlining access. By contrast, add-on words can introduce friction, making brands slightly harder to recall and re-access over time.

If you’re interested in digging deeper into our findings, or asking your own questions on domain choice and branding topics, contact thom@atomradar.com to learn more.

Further Reading

Insight Image

Want personalized insights?

Run your own brand surveys and more with AtomRadar. Our data can power your brand development.

Get Started

Need data now?

Run your own surveys and discover deep insights with Atom Surveys

Get Started
About The Author
Thom Davies

Thom Davies is a researcher at AtomRadar and content strategist for Atom.com. His background in quantitative and qualitative analysis is the foundation for data-led brand strategy.

View All Posts

Related Post

Request Complimentary Research for Your Next Article